Wait for an invoice if you win more than 1 lot. Feel free to remind me though, it never hurts.
It adds up to around 13-15%. You will get the difference back if they over charge.
I have a policy but I understand things happen. If you are unhappy with an item or an item arrives damaged please contact me first before filing a case. If there is a problem I will make it right.
If my store doesn't have a notice that I'm out of town or on vacation I will respond as soon as possible. I take hi-res photos of every side of an item and point out any defects that I see.
Just send the incorrect item back and let me know what I owe you. The item "Britains Toy Soldiers Set 101 Band of the Lifeguards 11 pieces" is in sale since Friday, January 19, 2018. This item is in the category "Toys & Hobbies\Toy Soldiers\Pre-1970". The seller is "alpha-prod" and is located in Laurel, Maryland. This item can be shipped to United States, Canada, United Kingdom, Denmark, Romania, Slovakia, Bulgaria, Czech republic, Finland, Hungary, Latvia, Lithuania, Malta, Estonia, Australia, Greece, Portugal, Cyprus, Slovenia, Japan, China, Sweden, South Korea, Indonesia, Taiwan, Thailand, Belgium, France, Hong Kong, Ireland, Netherlands, Poland, Spain, Italy, Germany, Austria, Russian federation, Israel, Mexico, New Zealand, Philippines, Singapore, Switzerland, Norway, Saudi arabia, Ukraine, United arab emirates, Qatar, Kuwait, Bahrain, Croatia, Malaysia, Guatemala, El salvador, Honduras, Jamaica.